christian louboutin

Customer Service:

Shipping & Delivery

Orders weighing less than 1 kg and under $125 (excl. VAT or discounts) will be delivered via the postal service, no signature is required but deliveries cannot be tracked. All other orders are delivered by EMS, DHL and UPS during business hours and a signature will be required, free shipping for all goods.

Privacy & Security

As your privacy is important to us, christianlouboutinugg.com has prepared this Statement of Privacy and Security (“Statement”) so that you may better understand how christianlouboutinugg.com uses and protects your personal information. Please take the time to review this page and contact us at alex056056@gmail.com with any questions or concerns.

Returns & Replacements

It's simple. If at any time you are not 100% satisfied with an item you purchased from us, you may return it for a refund. Only items that are unused, in saleable condition, and in original packaging are eligible for return. If you received a damaged or defective item, or if we made a mistake on your order, please contact us and let us sent you a new copy. We will check the quality of orders, but we cannot promise the goods will not be damaged during the delivery. To avoid any accidents, we choose the best logistics system.

Payment, Pricing & Promotions

Christianlouboutinugg.com accepts PayPal, Credit Card or Cash payment from your bank account. If you choose Western Union Quick Cash payment, you can get orders 10% for discount.

Ordering

Ordering products from christianlouboutinugg.com is easy. At the bottom of each product description page you have an option to enter a quantity and then add the item to your shopping cart by clicking the "add to cart" button. You can then continue shopping or check out. When you are finished shopping, proceed to checkout and follow the simple steps on the screen.

Viewing Orders

It's easy to check the status of your order! Just visit online My Account and enter your christianlouboutinugg.com ID and password to get a summary of any orders placed online. You’ll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped. If you placed your order over the phone or via mail/fax you can check your order status by contacting one of our customer services specialists at 01-518-9667885 or emailing us.

Updating Account Information

Please complete and submit this form only if:

• ●Your name or street address is incorrectly shown on your bill
• ●Your name, phone number or street address has changed recently
• ●Your email address (that we use for e-Bill) has changed
• ●You need to update the Tax ID Number for your business

If the name on the account needs to be transferred to a different person or business, we'll need to talk to you. Please call our toll-free Customer Assistance number at 01-518-9667885 during business hours.